To the extent permitted by law, any payment received when booking your services with us is a non-refundable deposit. In the event that you cancel your appointment within seven days of your appointed time or do not arrive at the salon at the appointed time, then your deposit will be forfeited and used to recover costs incurred by us in maintaining availability of our employees and resources. In the event that you cancel your appointment more than seven days prior to your appointed time, then the whole or part of the deposit may be refunded at our discretion. Unused deposits cannot be credited to other bookings.